Delivery
We aim for all orders to be delivered within 5 days of you placing your order.
We offer three different delivery options:
Standard delivery: 3-5 working days
Priority delivery: 2-3 working days
First Class delivery: Next working day (if placed before 4pm, Monday - Friday)
You will receive an email from us confirming when we dispatch your order.
Occasionally items can get delayed during Royal Mail's delivery process. Royal Mail aims to deliver 93% of 1st Class mail the next working day after posting and 98% of 2nd Class mail within 3 working days of posting however they are unable to guarantee this service. You can find out more information about the Royal Mail service we use here.
If your order has not arrived after 3 working days from your expected delivery date (as noted above), please contact us at welcome@therawhoneycollective.co.uk and we will contact the Royal Mail and launch an investigation on your behalf.
Delivery charges
There is a small postage charge for order. This depends on which delivery service you select for your order at the checkout:
Standard delivery: £3.95
First Class delivery: £6.50
Does The Raw Honey Collective deliver outside the UK?
No. Unfortunately we do not deliver either our honey outside the UK. Our delivery does cover anywhere in the United Kingdom, including the Highlands and Islands, Scilly Isles and the Isle of Man.
Questions?
If you have any questions about our delivery terms and policy please do not hesitate to email us at welcome@therawhoneycollective.co.uk